the 9-5
Designing scalable systems, complex enterprise software, and intuitive tools that drive business impact.

ZS Associates
A global healthcare consultancy building enterprise SaaS and AI solutions to simplify complex commercial data.
Accessibility
002
Auditing & standardizing WCAG compliance across core enterprise data patterns
Systems Scale
002
Aligning engineering and product squads around unified, production-ready components
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Northwestern Medicine
Chicago’s leading academic health system, connecting patients with world-class care and digital resources.
Care Access
002
Redesigning provider search and appointment booking flows to reduce patient drop-off
Mobile UX
002
Modernizing the mobile patient portal with high-contrast, accessible touch targets
Clinical IA
002
Restructuring complex care pathways into clear, actionable health journeys
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Hoosier Lottery
Indiana's state lottery, bridging retail scratch-offs and draw games with high-volume digital loyalty experiences
Player Engagement
002
Designing responsive web campaigns, loyalty portals, and interactive mini-games to boost retention
Omnichannel UX
002
Connecting physical retail ticket scanning directly with mobile rewards and second-chance promotions
Design Systems
003
Standardizing promotional UI frameworks and digital brand assets across multi-channel campaigns
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Epsilon
A global data-driven marketing platform powering personalized campaigns and identity resolution at scale.
Workflow Optimization
002
Reducing friction and setup time in high-volume campaign orchestration
Enterprise Visibility
002
Architecting real-time audit logs and activity histories for compliance
System Efficiency
002
stablishing reusable UI standards across multi-tenant marketing workflows
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